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Our Bespoke Offering

We understand no two businesses are alike. We exist to provide you with modern retail best practises, one on one support and industry tailored resources like no other.

Our vision is to create an unparalleled level of one on one support, a true partnership, ensuring independents stay relevant to the upcoming generations of jewellery buyers. By re-educating, rejuvenating and elevating jewellers and supply partners on a new journey of modern retailing, aligning them with vital business checkups, recommended proven strategies and critical best practice initiatives. 

IJC Vault

We have a simple business model that rewards our partners every time they utilise our exclusive ‘Ezi-billing’ network, of preferred suppliers to receive maximum trade discounts. We provide points for every dollar our partners spend to access our exclusive partner rewards program of services. Uniquely you – through our years of extensive experience, we know no two businesses are alike.  The IJC Vault allows partners access to all the essentials needed to thrive in today’s modern jewellery landscape, when they need it most.

IJC Ezi-Billing Portal

Everyone at IJC lives and breathes independent retailing and we understand jewellers are extremely time poor. We have invested in a superior Ezi-Billing central billing facility, that allows our partners to see all their transactions in a one stop shop. The most time saving benefit is that our facility is directly linked to the retailer’s backend MYOB and Xero accounting software with 24/7 support.  In addition, this facility includes our exclusive Partner Dashboard, keeping everything at their fingertips, including exclusive comms forums, industry links, training platforms, and more.  

Marketing Expertise

Our offering isn't just a DIY self-administered marketing solution.  We know retailers are extremely time poor - trust in our expertise so you can focus on yours.  On joining IJC, we offer all new stores a Marketing Plan Review, Digital Presence Analysis, Customer Database Review, SEO Audit, Physical Store Window, and layout review.

We will work closely with our partners to deliver the right plan and calendar of events to grow their business.  From branding to seasonal promotions, performing websites and proven digital solutions, to exciting in store elements… we are a dedicated in-house marketing team.

Free Business Health Check

Upon joining the Independent Jewellers Collective, partners will receive a FREE Business Health Check, covering staffing levels, stock holding, merchandising and overall business performance and profitability. All delivered in a commonsense strategy and solution package refined by the IJC team.

Training

At IJC we have some of the best training available to assist staff and managers and both sales skills and product knowledge - we also provide all partners with a customised training dashboard from one of Australia’s Leading Sales and Personal Wellness trainers.  Our support team are always on hand to provide hands on advice to assist you as required.  In addition to this we offer annual state-based training workshops to encourage your staff to attend on an as needs basis.

People

It takes raw ideas and a great team to stay ahead of the game. Our brilliant team brings to life original ideas that keep our clients ahead of their competitors. The retail world is ever-changing and being innovative is a necessity. Our Directors have all been part of specialist member services organisations and cover all key areas to assist our partners, with their day to day operations and provide thought leadership for the future.  At IJC we ensure we recruit the best people to service you locally, all day, every day.  Our management team have over 70 years combined experience supporting independent retail, it is our passion.

Lets Grow Together

We are in business, to keep you in business.

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