DESIGNED BY JEWELLERS, FOR AUSTRALIAN JEWELLERS
FACET FLOW
Cloud-based POS software made specifically for Australian jewellery retailers.
Simple to learn. Easy to use. Designed around the way Australian jewellery businesses actually work, while saving you the everyday admin that slows you down.
THE ONLY AUSTRALIAN-BUILT POS SYSTEM
Why Facet Flow Exists
Facet Flow was born out of necessity.
For years, Australia's independent fine jewellery retailers have relied on a legacy POS system that stopped evolving with the way modern jewellery businesses operate. After hearing constant frustration from our network of retailers, we set out to build something better, from the ground up, and from Australia. Developed in-house alongside a group of Australia's leading fine jewellery retailers, Facet Flow is the only Australian-made and produced jewellery POS system available.
It's an all-in-one cloud platform built to free jewellers from the limitations of legacy systems: streamlined, more efficient, more cost-effective, and future-proofed for what's next.
EXCLUSIVE TO INDEPENDENT JEWELLERS COLLECTIVE
DESIGNED BY JEWELLERS
Designed around the needs and realities of independent jewellery retail in Australia.
SIMPLE TO USE
Straightforward for your whole team to learn and confidently use.
WORKS HARDER FOR YOU
Automate everyday tasks, connect your systems and spend less time on repetitive work.
SAVES YOU TIME & MONEY
Save time on everyday admin while reducing the cost and complexity of managing multiple systems.
Designed around the way Australian jewellers actually work.
Powerful doesn't have to mean complicated.
Your POS is used every day by your whole team. It shouldn't take weeks to figure out.
Facet Flow was designed with direct guidance from Australian independent jewellers, with a focus on making everyday tasks simple, intuitive and easy to follow.
From the way you sell and manage stock to repairs, customer relationships and everything in between, Facet Flow is designed around the realities needed in retail today.
Australian focused. Built for modern jewellery retail.
Works with the tools you already use
POWERFUL WHERE IT MATTERS
Everything you need. Nothing you don't.
A straightforward interface. The essential tools. All in one connected system.
SELL
Simple, intuitive point of sale for sales, payments and customer-linked transactions.
STOCK
Manage inventory, stocktakes, transfers and purchase orders, with clear visibility across your business.
CUSTOMERS
Keep customer profiles, purchase history, notes, birthdays and wish lists in one place, so your team can understand the customer, not just the transaction.
MULTI-STORE
Keep your stores, stock, customer information and business activity connected in one system.
ORDERS & REPAIRS
Purpose-built workflows for repairs, alterations, custom orders, special orders and laybys, keeping every job visible from start to finish.
MARKETING
Use your customer data to create more targeted campaigns, reach the right customers and make more of every marketing opportunity.
BUSINESS INSIGHTS
Get the information you need to understand your business, or ask Loupe AI questions in plain English.
DATA MIGRATION
Bring your data with you. Our team can migrate your existing customer, product and inventory data, making the move from your current system simple.
PURCHASING & SUPPLIERS
Save time on stock entry. Supplier invoices can be automatically read and entered into Facet Flow, so your team can review and approve rather than manually enter the information.
COMMUNICATION
FacetFlow gives your team a unified place to communicate with both customers and suppliers, reducing the risk of important information being locked away with one person.
STREAMLINED AUTOMATIONS
Less admin. More time with your customer.
The best POS doesn't just record what happens in your store. It should make running your store easier.
Facet Flow automates repetitive tasks and connects the systems behind your business, helping reduce double-handling and unnecessary admin.
Stock Feed reads supplier invoices and automatically enters the information into your system.
Shopify reconciliation helps keep online and in-store stock connected.
Loupe AI lets you ask questions about your business in plain English, without digging through reports.
One system. Less double-handling. Less admin.
Your business, wherever you are.
Access your business information from anywhere with cloud-based POS.
One system. Wherever business takes you.
Make every sale flow.
Your POS should make selling easier, not get in the way.
Facet Flow gives your team the tools they need to process everyday transactions quickly and accurately, while keeping the information behind each sale connected to your business.
Manage:
- Sales and transactions
- Barcode scanning
- Payments
- Discounts
- Invoicing and receipts
- Customer-linked sales
- Laybys and more
Designed for the counter. Built for the business behind it.
Frequently Asked Questions
You don't have to start from scratch. Existing customer, product and inventory data can be migrated to Facet Flow, helping make the transition easier.
Facet Flow was designed with simplicity in mind. The interface is straightforward and
intuitive, helping your team get comfortable with everyday tasks without unnecessary complexity.
Absolutely. Facet Flow includes purpose-built workflows for repairs, custom orders, special orders and other jewellery-specific processes.
Yes. Facet Flow supports multi-store businesses, keeping your stores, stock and
business information connected.
Yes. Facet Flow connects with a range of platforms and services used by jewellery businesses. Our current integrations are shown above.
Facet Flow is supported by an Australian-based team.
Your jewellery business—with a POS that keeps up.
DESIGNED BY JEWELLERS, FOR AUSTRALIAN JEWELLERS
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