DESIGNED BY JEWELLERS, FOR AUSTRALIAN & NEW ZEALAND RETAILERS
Simple, cloud-based point of sale software — made for the way modern jewellery retailers actually work.
THE ONLY AUSTRALIAN-BUILT POS SYSTEM
Why Facet Flow?
Facet Flow was born out of necessity after years of independent jewellery retailers being held back by legacy point of sale systems that stopped evolving with the way modern jewellery businesses operate. So we built something better: the only Australian-made jewellery point of sale software, developed in-house with the country's leading fine jewellery retailers as an all-in-one, fully integrated, cost-effective, future-proofed cloud platform.
DESIGNED BY JEWELLERS
Designed around the needs and realities of Australian and New Zealand independent fine jewellery retailers.
SIMPLE TO USE
Straight forward for your whole team to learn and confidently use.
WORKS HARDER FOR YOU
Automate everyday tasks, connect your systems and spend less time on repetitive work.
SAVES YOU TIME & MONEY
Save time on everyday admin while reducing the cost and complexity of managing multiple systems.
SECURITY & COMPLIANCE
Your data is encrypted, hosted onshore in Australia, and never shared between stores—with built-in compliance support to keep you ahead of Australian regulations.
Designed around the way modern jewellers actually work.
Facet Flow makes powerful simple. Built with Australian independent jewellers, it unifies CRM, POS, and Analytics into one intuitive, mobile-friendly platform - made exclusively for Australian and New Zealand fine jewellery retailers. Backed by 70+ years of industry experience, we know exactly what it takes to help you sell more, work smarter, and grow.
Experience-Led. Purpose-Built. Australian Made.
Connects with the tools you already use
POWERFUL WHERE IT MATTERS
Everything you need. Nothing you don't.
A straightforward interface. The essential tools. All in one connected system.
SELL
Simple, intuitive jewellery software for sales, payments and customer-linked transactions.
STOCK
Manage inventory, stocktakes, transfers and purchase orders, with clear visibility across your business.
CUSTOMERS
Keep customer profiles, purchase history, notes, birthdays and wish lists in one place, so your team can understand the customer, not just the transaction.
MULTI-STORE
Keep your stores, stock, customer information and business activity connected in one system.
ORDERS & REPAIRS
Purpose-built workflows for repairs, alterations, custom and special orders, and laybys — keeping every job visible from start to finish.
MARKETING
Use your customer data to create more targeted campaigns, reach the right customers and make more of every marketing opportunity.
BUSINESS INSIGHTS
Get the information you need to understand your business, or ask Loupe AI questions in plain English.
DATA MIGRATION
Bring your data with you. Our team can migrate your existing customer, product and inventory data, making the move from your current system simple and secure.
PURCHASING & SUPPLIERS
Save time on stock entry. Supplier invoices can be automatically read and entered into Facet Flow, so your team can review and approve rather than manually enter the information.
COMMUNICATION
Facet Flow gives your team a unified place to communicate with both customers and suppliers, reducing the risk of important information being locked away with one person.
PEACE OF MIND, BUILT IN
Security At Its Core
Facet Flow is built to keep your business and customer data safe, private, and compliant. Sensitive information is encrypted, payments are processed securely, and staff access is permission-based, so your team only sees what's relevant to their role. Your data is hosted onshore in Australia, backed up securely, and never shared between stores or outside your business - with built-in compliance support to keep you ahead of Australian regulations.
Secure. Onshore. Compliant by design.
STREAMLINED AUTOMATIONS
Less admin. More time with your customer.
The best jewellery software doesn't just record what happens in your store. It should make running your store easier.
Facet Flow automates repetitive tasks and connects the systems behind your business, helping reduce double-handling and unnecessary admin.
Stock Feed reads supplier invoices and automatically enters the information into your system.
Shopify reconciliation helps keep online and in-store stock connected.
Loupe AI lets you ask questions about your business in plain English, without digging through reports.
One system. Less double-handling. Less admin.
Your business, wherever you are.
Access your business information from anywhere with cloud-based Jewellery Point Of Sale.
One system - wherever business takes you.
Make every sale flow.
Your point of sale should make selling easier.
Facet Flow gives your team the tools they need to process everyday transactions quickly and accurately, while keeping the information behind each sale connected to your business.
Manage:
- Sales and transactions
- Barcode scanning
- Payments
- Discounts
- Invoicing and receipts
- Customer-linked sales
- Laybys and more
Designed for the counter. Built for the business behind it.
Frequently Asked Questions
You don't have to start from scratch. Existing customer, product and inventory data can be migrated to Facet Flow, helping make the transition easier.
Facet Flow was designed with simplicity in mind. The interface is straightforward and
intuitive, helping your team get comfortable with everyday tasks without unnecessary complexity.
Absolutely. Facet Flow includes purpose-built workflows for repairs, custom orders, special orders and other jewellery-specific processes.
Yes. Facet Flow supports multi-store businesses, keeping your stores, stock and
business information connected.
Yes. Facet Flow connects with a range of platforms and services used by jewellery businesses. Our current integrations are shown above.
Facet Flow is supported by an Australian-based team.
Facet Flow offers flexible pricing to suit independent jewellery retailers of all sizes. Get in touch with our team for a tailored quote based on your business needs.
We offer flexible terms designed to work for your business — speak to our team about the options available when you schedule your demo.
Facet Flow is cloud-based and works with standard POS hardware and mobile devices, so there's no need for costly, specialised equipment. Our team can advise on the right setup for your store during your demo.
No. Facet Flow is designed to be simple and intuitive, so your whole team can get up to speed quickly — no lengthy onboarding required.
Yes. Facet Flow is built to integrate with platforms like Shopify and other marketing and business tools, so you're not locked into a closed system.
Yes. Your data is encrypted, hosted onshore in Australia, and never shared between stores — with built-in compliance support to keep you ahead of Australian regulations.
Stop running your business around your point of sale—start running it with one.
DESIGNED BY JEWELLERS, FOR AUSTRALIAN & NEW ZEALAND JEWELLERS
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